A couple weeks ago, I tweeted a question, asking for a a link to the SharePoint Online Service Agreement. I was looking for information about the back-up and restore options performed by Microsoft Office 365 Support. We are currently working on a large Intranet portal within SharePoint Online. A major part of the implementation is the information architecture. I have to create the site structure and decide between site collections and / or sites. One important factor in the decision is the backup & restore process. I really needed an answer to the following questions:
1. What are the restore options from MS Office 365 Support? Do they restore only site collections? Or sites, document libraries & lists, documents & items?
2. How do they restore these items? In place or as additional content with a different filename?