I have a lot of praise for the new version of SharePoint Online 2013 but there are also things I don’t understand. One of these things is the following:
No we have to click at View Site Contents and then scroll down and click new subsite. This is not the biggest issue 😉 but you would, and all your end-users, expect to have this option at the site actions menu.
I received the following feedback from Microsoft support:
“It was confirmed to me again that the Product Group intentionally removed the “Create Site” link to help reduce confusion between creating a top-level site, or site collection and creating a subsite.”“You of course can extend the Settings (formerly Site Actions) menu yourself using “Custom Actions” and so add “New Site” back, however the Product Groups feels this is not the right choice for the user experience.”
I never had any complaints from end-users about any confusion but maybe you did?