I created two articles about how to set up a knowledge centre with out-of-the-box SharePoint 2010 functionalities. You can find these here:
In this last part of the series I wanted to show you how to create the following design:
You can see the columns Department (renamed the standard column Categories) and Contactperson. I also added a cool noteboard webpart so users can leave a comment. Through the SharePoint Weekly newsletter I saw that Bill Simser created a blog about adding the noteboard webpart. I don´t want to reinvent the wheel again so you can find the instructions here:
To rename the standard column Categories you can click on the title in SharePoint Designer Advanced Editor and type Department. You should make it bold by typing:
Select the columns you want to use and drag them to the code field. For example the column Contact. You can now add a title. In my example it looks like this:
You can easily design a custom Wiki page. Don’t forget to copy to original page lay-out before creating a new one.