SharePoint 2010 – Creating a knowledge base part 3

I created two articles about how to set up a knowledge centre with out-of-the-box SharePoint 2010 functionalities. You can find these here:

Part 1
Part 2

In this last part of the series I wanted to show you how to create the following design:

You can see the columns Department (renamed the standard column Categories) and Contactperson. I also added a cool noteboard webpart so users can leave a comment. Through the SharePoint Weekly newsletter I saw that Bill Simser created a blog about adding the noteboard webpart. I don´t want to reinvent the wheel again so you can find the instructions here:

http://weblogs.asp.net/bsimser/archive/2011/09/18/adding-ratings-and-comments-to-sharepoint-publishing-pages.aspx

To rename the standard column Categories you can click on the title in SharePoint Designer Advanced Editor and type Department. You should make it bold by typing:

Department

To add the column Contactperson you can use the Toolbox:

Select the columns you want to use and drag them to the code field. For example the column Contact. You can now add a title. In my example it looks like this: